Complaint Review

New Mexico Public Regulation Commission

Dashboard Reporting Account Info Logout

Admin Details

District

Complaint Type

Entity

Utility Complaint

Customer Contact Information

The name on your bill or account

Customer Name

Phone Number

Email Address

Service Address

Street

City

State

Zip

Utility of your Complaint

Utility Name

Account Number

If your complaint involves a termination of service please complete

Is your service currently on?

Yes

No

If your service is off, when was it turned off?

How much money is the utility requiring to restore service?

If your service is on, do you have a turnoff notice?

Yes

No

If you are requesting an extension on a turnoff notice,

When can you make the payment:

and how much can you pay

Your Complaint

Complaint - Be sure to indicate specific dates and people you've talked to at the utility about this complaint

Suggested Resolution - What do you think the utility should do to make this situation right?

Supporting Documents

Copies of the bill(s) in dispute

Cancelled checks

Copy of your policy

Receipts

Additional Documents

Notes/Files

Additional Documents

John Doe - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

John Doe - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

John Doe - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Workflow Status

Creation of Complaint

Remind Date/Time

Due Date/Time

Comments

John Doe - 6/5/2021 8:00 am Creation of Complaint - 12/12/2020 9:00 am Remind Date/Time - 12/12/2020 9:00 am Due Date/Time - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Resolution Information

Resolution Codes

Resolution Description

Company Offered ($)

Amount Given ($)

Dollars Saved ($)

Admin Notes

John Doe - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

John Doe - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

John Doe - 12/12/2020 9:00 am

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.